Voice Data Formats Supported by XOVOX

Voice Logger Formats Read

We can export call data from most voice loggers which have been used over the past 30 years.

ASC Marathon (DDS tapes)
Audix Voicemail, variously manufactured by AT&T, Lucent, Avaya (CD-RW, DVD-RAM, QIC tape, Travan tape, MO disk)
Avaya ACR / WFO (TAR files)
BT Trading Turrets w/ embedded voice loggers (NICE, Witness, Verint)
Calabrio (including standalone, Cisco-embedded, and cloud)
Comverse Ultra (DDS tapes)
Ctalk (VOX files)
CyberTech (nonstandard WAV files)
Dictaphone Guardian (DDS tapes)
Dictaphone Freedom (nonstandard WAV files)
Enghouse Interactive
Eventide
Eyretel E500, E1000 (DDS tapes)
Eyretel Mediastore (DDS tapes)
Genesys GIR / PureEngage
Genesys PureConnect (SASF files)
Interactive Intelligence (SASF files)
IPC Trading Turrets with embedded voice loggers (NICE)
Knoahsoft
Lanier LDL416, LDL848 (DDS tapes)
Mercom (and Verint) Audiolog (DVD-RAM, ASF/AVI/WAV files)
Motorola radio systems with embedded voice loggers (NICE)
NICE Inform (NMF files, nonstandard WAV files)

NICE 8.9 (DDS tapes, AIT tapes, DVD-RAM)
NICE NiceCall Focus (DDS tapes, AIT tapes, DVD-RAM)
NICE NiceLog (DOS-based) versions 5 and newer (DDS tapes)
NICE NTR (nonstandard WAV files)
NICE Perform / NIM / Engage (NMF files)
Nortel CallPilot Voicemail (QIC tapes)
Northern Telecom Meridian Mail Voicemail (QIC tapes)
OAISYS / Mitel (PVD files)
Qfiniti
Racal Mirra II and IV (DVD-RAM)
Racal Wordnet (DDS tapes, DVD-RAM)
Red Box Recorders
Revcord (DSF files)
Talking Technology Bigmouth (MSG files)
Thales (and NICE) Wordnet Series 3 (VXA tapes, DVD-RAM)
Verint Impact / WFO / ACR versions 7.8 thru 15.2 (TAR or nonstandard WAV files with XML metadata)
VPI Empower
Weston Digital Audionet (DVD-RAM, SEG files)
Witness Actionable Solutions (TAR files)
Other formats may be available, please inquire

We can deliver the metadata in any text format.
Even if your format is not on our list, we can probably generate it if you provide the spec.