White papers, blog posts, and other insights, advice, and happenings from XOVOX related to call recording practices: from retrieval, migration, and consolidation, to compliance, eDiscovery, AI, and more.
What to do when your voice recording platform becomes obsolete A dreaded moment for any enterprise technology customer is to be informed that a certain piece of computer software or [...]
Many companies that record voice traffic are required to store the date for five or more years. But what if you upgrade your recorder? What should you do with your [...]
The banking and insurance industries are subject to some of the world’s most stringent and prescriptive records retention requirements. And it is getting more challenging every day, particularly for voice [...]
The banking and insurance industries are subject to some of the world’s most stringent and prescriptive records retention requirements. And it is getting more challenging every day, particularly for voice [...]
This is the first in a series of articles about enterprise-level voice data. Here we discuss compliance. Subsequent articles will address record keeping regulations, data normalization, data consolidation and AI. [...]
Electrical Science is now known as XOVOX, as part of a broader effort to better align our brand with what we do. Managing your voice data and keeping it accessible [...]
