Resources

Knowledge Base

White papers, blog posts, and other insights, advice, and happenings from XOVOX related to call recording practices: from retrieval, migration, and consolidation, to compliance, eDiscovery, AI, and more.

Podcast: Strategies for Migrating Voice Recordings

Andy Stevens, XOVOX President, recently participated in an episode of Archive360’s “Data Governance 360 Podcast”. In Episode 44: Modernizing Unified Communications: Strategies for Migrating and Governing Legacy Audio Channels, Andy…
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Surviving Life after EOL

What to do when your voice recording platform becomes obsolete A dreaded moment for any enterprise technology customer is to be informed that a certain piece of computer software or…
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The Legacy Voice Data Decision

Many companies that record voice traffic are required to store the date for five or more years. But what if you upgrade your recorder? What should you do with your…
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The Voice Recording Regulatory Landscape

The banking and insurance industries are subject to some of the world’s most stringent and prescriptive records retention requirements. And it is getting more challenging every day, particularly for voice…
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