Fortunately, XOVOX offers XTRACT
, a service for complete retrieval of stored voice data records – without the need for the original voice logging system.
For organizations switching to a new call recording platform, our XTRACT
service allows you to avoid retaining the old system for replay of the old calls, along with its pricey annual support contract. For companies that have years of recordings on magnetic tape (and perhaps don't even have the old logger), we can extract the recordings directly from the tape without the need for the old long-gone system. We convert the audio to an open format which is guaranteed to replay on any modern platform.
See our roster of supported systems
can export call data from most voice loggers which have been used over the past 30 years.
We are flexible and will work with you to find the best method that comfortably fits your security model - we can do the work on-site, or remotely, or in the cloud or at our secure facility.