Introducing XOVOX – Unleash Your Data

Managing your voice data and keeping it accessible is essential for any organization that records telephone traffic – whether it is for compliance, litigation readiness, or improving how you operate (e.g., moving to the cloud or using the latest speech analytics tools to improve customer service).
XOVOX gets you there. Our goal is to leave no data behind. We specialize in migrating call recordings and metadata from legacy recorder models (NICE, Verint, Genesys, Red Box, Racal, and others) and all types of storage (local disk, NAS, Centera, cloud, tapes, DVDs) into today’s standard file formats. We can also process ongoing daily call recordings to enable speech analytics, transcription, or any service that requires recordings to be in an “open” format.
We have been specializing in giving our clients access to their voice data for over 20 years. Past clients include insurance companies, financial institutions, healthcare organizations, governments, law enforcement, call centers, and more.

 Let’s talk. Contact Us | XOVOX

 We look forward to starting the conversation with you soon.

Recent Posts

Structured vs. Unstructured Data – Part 2

In the first part of our Structured vs Unstructured Data conversation, we talked about Defined vs. Undefined Data and Qualitative vs. Quantitative Data. In our second installment, we discuss differences [...]

Structured vs. Unstructured Data – Part I

Data is either structured or unstructured. It is not monolithic. And as businesses become more data-driven and are leveraging  analytics and AI, the ability to harness these two distinct types [...]

Surviving Life after EOL

What to do when your voice recording platform becomes obsolete A dreaded moment for any enterprise technology customer is to be informed that a certain piece of computer software or [...]

The Legacy Voice Data Decision

Many companies that record voice traffic are required to store the date for five or more years. But what if you upgrade your recorder? What should you do with your [...]

The Voice Recording Regulatory Landscape

The banking and insurance industries are subject to some of the world’s most stringent and prescriptive records retention requirements. And it is getting more challenging every day, particularly for voice [...]