White papers, blog posts, and other insights, advice, and happenings from XOVOX related to call recording practices: from retrieval, migration, and consolidation, to compliance, eDiscovery, AI, and more.
Many companies that record voice traffic are required to store the date for five or more years. But what if you upgrade your recorder? What should you do with your…
The banking and insurance industries are subject to some of the world’s most stringent and prescriptive records retention requirements. And it is getting more challenging every day, particularly for voice…
The banking and insurance industries are subject to some of the world’s most stringent and prescriptive records retention requirements. And it is getting more challenging every day, particularly for voice…
This is the first in a series of articles about enterprise-level voice data. Here we discuss compliance. Subsequent articles will address record keeping regulations, data normalization, data consolidation and AI.…
Electrical Science is now known as XOVOX, as part of a broader effort to better align our brand with what we do. Managing your voice data and keeping it accessible…
