Unlocking the Power of Voice Data: XOVOX’s Conversion and Normalization Services

May 10, 2024

For businesses everywhere, valuable data is hidden and locked inside voice recordings. Unlike text messages or emails, voice recordings capture the speaker’s tone, inflection, pitch, and other distinctive characteristics. These…

Structured vs. Unstructured Data – Part 2

May 6, 2024

In the first part of our Structured vs Unstructured Data conversation, we talked about Defined vs. Undefined Data and Qualitative vs. Quantitative Data. In our second installment, we discuss differences…

Structured vs. Unstructured Data – Part I

May 3, 2024

Data is either structured or unstructured. It is not monolithic. And as businesses become more data-driven and are leveraging analytics and AI, the ability to harness these two distinct types…

Surviving Life after EOL

March 18, 2024

What to do when your voice recording platform becomes obsolete A dreaded moment for any enterprise technology customer is to be informed that a certain piece of computer software or…

The Legacy Voice Data Decision

February 7, 2024

Many companies that record voice traffic are required to store the date for five or more years. But what if you upgrade your recorder? What should you do with your…

The Voice Recording Regulatory Landscape

January 17, 2024

The banking and insurance industries are subject to some of the world’s most stringent and prescriptive records retention requirements. And it is getting more challenging every day, particularly for voice…

Regulations Relevant to XOVOX In Servicing Clients

January 17, 2024

The banking and insurance industries are subject to some of the world’s most stringent and prescriptive records retention requirements. And it is getting more challenging every day, particularly for voice…

Record Keeping For Compliance

November 7, 2023

This is the first in a series of articles about enterprise-level voice data. Here we discuss compliance. Subsequent articles will address record keeping regulations, data normalization, data consolidation and AI.…

Resources

Knowledge Base

White papers, blog posts, and other insights, advice, and happenings from XOVOX related to call recording practices: from retrieval, migration, and consolidation, to compliance, eDiscovery, AI, and more.

Unlocking the Power of Voice Data: XOVOX’s Conversion and Normalization Services

Structured vs. Unstructured Data – Part 2

Structured vs. Unstructured Data – Part I

Surviving Life after EOL

The Legacy Voice Data Decision

The Voice Recording Regulatory Landscape

Regulations Relevant to XOVOX In Servicing Clients

Record Keeping For Compliance

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