Andrew Stevens, XOVOX Founder and CEO, is featured in a new CDOTrends article outlining how voice data is a valuable, but mostly untapped, business resource for AI training, customer service…

XOVOX, the leader in voice recording extraction and data migration, can now extract audio recordings and metadata from the Genesys PureConnect platform. With this new capability, XOVOX can help companies…

XOVOX, the leader in voice recording extraction and migration, announces a new capability to extract audio recordings and metadata from the VPI Empower platform. With this new capability, XOVOX can…

Andy Stevens, XOVOX President, recently participated in an episode of Archive360’s “Data Governance 360 Podcast”. In Episode 44: Modernizing Unified Communications: Strategies for Migrating and Governing Legacy Audio Channels, Andy…

Many businesses and agencies use voice loggers to record telephone traffic, but retrieval of the archived recordings can be difficult, especially in bulk. Andy Stevens, XOVOX Founder and voice  data…

For businesses everywhere, valuable data is hidden and locked inside voice recordings. Unlike text messages or emails, voice recordings capture the speaker’s tone, inflection, pitch, and other distinctive characteristics. These…

In the first part of our Structured vs Unstructured Data conversation, we talked about Defined vs. Undefined Data and Qualitative vs. Quantitative Data. In our second installment, we discuss differences…

Data is either structured or unstructured. It is not monolithic. And as businesses become more data-driven and are leveraging  analytics and AI, the ability to harness these two distinct types…